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01:12 Find Out Why Residents May Not Renew | |
By the time a tenant announces that they are leaving, it may be too late to fix the underlying problem. A pre-renewal survey can identify dissatisfaction with maintenance, communication, rent value, building condition, or amenities before the decision is final. SurveyNinja for property managers includes lease-renewal feedback as a specific use case, making surveys part of the retention process rather than something sent only after a resident leaves. | |
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